To help you get the data you would like, we've put collectively a helpful chart in the email server settings it is best to request. You may more than likely need to setup your email being an IMAP or POP account as well. What exactly are POP and IMAP? https://awslinuxsupport45555.blogoscience.com/32641689/how-much-you-need-to-expect-you-ll-pay-for-a-good-zimbra-support-premium