We offer you a refund only to the "idea" stage. It means that Once you have authorised the book cover design concept and our designer has started off engaged on it, the deposit is not refundable. Be aware, that we offer a vast number of revisions. Have any questions on https://whitemagicstudios.co.uk/blog/how-to-make-your-newly-launched-kindle-self-publishing-a-big-hit/